FAQ | Cincinnati, OH | Party Go Round

Bounce House & Party Rentals Cincinnati OH

Frequently Asked Questions

Thank you for visiting Party-Go-Round.com and for your interest in our services. Here you'll find answers to common party rentals questions important to know when you're renting equipment. This is just a partial list, so if you don't find what you're looking for here, please call us at (513) 570-5383 and we will be happy to assist you with details.

Simply click on the question and the answer will appear in a dropdown box.

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location. At the time of setup we will review the rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss. If payment has not already been made, it will be due upon setup of the unit.
Unfortunately, we do not deliver to parks for private parties. Please call our office if you plan on having an event at a park at 513-570-5383.
Most of our jumps 15' x 15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office at (513) 570-5383 to discuss options for setup.
We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day, can allow grass to enter by means of their socks. We will not charge for cleaning this. However since you will receive a list of general rules at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $75.00 clean up fee at the time of pickup. The inflatable will be inspected before it is picked up at your location.

A rate of at least $1,000 is applied if any silly string is found on the unit. If the damage cannot be remedied, the unit replacement will take place at the expense of the customer. Silly string causes irreversible damage to any inflatable.

Most inflatables are not made for water play unless they are specifically manufactured for water like our wet/dry combos and waterslides. It is not safe to play on them and it does damage to the inflatable. If water is placed on any unit other than our water slide, a fee of at least $100.00 will be charged. This covers the cost of cleaning and drying the unit and may cover the rental fee due to any missed rentals.

In the event of rain unplug blower, remove or cover blower from rain and let the inflatable deflate.
If you have any other questions, please feel free to call us any time at (513) 570-5383.

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