Frequently Asked Questions
Thank you for visiting Party-Go-Round.com and for your interest in our services. Here you'll find answers to common party rentals questions important to know when you're renting equipment. This is just a partial list, so if you don't find what you're looking for here, please call us at (513) 570-5383 and we will be happy to assist you with details.
Simply click on the question and the answer will appear in a dropdown box.
Depending on your location, there may be an additional fee that does include delivery set up and pick up. To check if we service your area or what the cost would be, please click here.
A rate of at least $1,000 is applied if any silly string is found on the unit. If the damage cannot be remedied, the unit replacement will take place at the expense of the customer. Silly string causes irreversible damage to any inflatable.
Most inflatables are not made for water play unless they are specifically manufactured for water like our wet/dry combos and waterslides. It is not safe to play on them and it does damage to the inflatable. If water is placed on any unit other than our water slide, a fee of at least $100.00 will be charged. This covers the cost of cleaning and drying the unit and may cover the rental fee due to any missed rentals.
In the event of rain unplug blower, remove or cover blower from rain and let the inflatable deflate.