Frequently Asked Questions
Everything you need to know about renting with Party Go Round. If you don't find your answer here, call us — we pick up.
Booking & Reservations
How do I book a bounce house or party rental?
Browse our inventory, pick what you want, add it to your cart with your event date and time, and check out. The whole process takes about 3 minutes. A 20% deposit holds your date — the remaining balance is due before your event. We'll send you a text reminder the day before.
How do I check if something is available for my date?
Our website shows real-time availability 24/7. Enter your date and time, then browse — if an item shows up, it's available. If your first choice is booked, there are usually similar options. With 100+ inflatables in our fleet, we can almost always find something that works.
How far in advance should I book?
As soon as you know your date. Peak weekends — spring and summer Saturdays especially — fill fast. We recommend 2–4 weeks ahead for popular dates. Weekday events are more flexible. Either way, a 20% deposit locks in your date on a first-come, first-served basis.
What types of rentals do you offer?
We carry about 100 items across these categories: bounce houses, combo bouncers (bounce + slide in one unit), water slides, obstacle courses (including Cincinnati's longest at 100 feet), inflatable games, dry slides, a dunk tank, a trackless train, carnival games, concession machines, tables & chairs, and generators. We also have Cincinnati's largest collection of Halloween and fall-themed inflatables.
Pricing & Rental Durations
How much do bounce house rentals cost?
It depends on the unit. Here are the typical ranges for a 6-hour rental:
Bounce houses: $250–$275
Combo bouncers: $275–$600
Water slides: $275–$600
Obstacle courses: $400–$1,100
Inflatable games: $225–$700
Trackless train: Starts at $1,300+
The price you see on each product page is the base 6-hour rate. Delivery fees vary by ZIP code — you'll see the full total at checkout before you pay.
How long are your rental periods?
Our standard rental is 6 hours — plenty for most birthday parties and events. Need more time? Here are your options:
Do you offer package deals?
Yes. When you add an inflatable to your cart, you'll see options to bundle games and concession machines at a better rate. For larger events needing multiple items — school field days, church festivals, corporate picnics — call us and we'll put together a custom quote.
Do I need to pay the full amount when I book?
No. A 20% deposit holds your date. The remaining balance is due before your event — we'll text you a reminder the day before. We accept all major credit cards, debit cards, and cash.
Are there any hidden fees?
No. The price on the product page is the base rental rate. Your delivery fee is calculated by ZIP code at checkout. You'll see your complete total — rental + delivery — before you pay. No fuel surcharges, no setup fees, no surprises.
Delivery & Setup
Do you deliver to my area?
We serve Greater Cincinnati and Northern Kentucky. Delivery fees are calculated by ZIP code at checkout. Most Cincinnati-area locations qualify for standard delivery pricing. For events further out, we may be able to accommodate depending on the date and order size — give us a call and we'll figure it out.
What does delivery include?
Everything. Our crew handles delivery, professional setup, safety walkthrough, and pickup after your event. You don't have to do anything except enjoy the party. Setup takes 15–45 minutes depending on the unit size.
Will you be on time?
We guarantee it. If your rental isn't set up by your rental start time, it's free. That's our on-time delivery guarantee. Adequate power must be on-site so we can get equipment running — if you need a generator, rent one in advance.
What surfaces can you set up on?
Grass is ideal — we use metal stakes to anchor securely. We also set up on concrete, asphalt, and indoor gym floors using heavy sandbags. You'll select your surface type during checkout so we bring the right equipment.
How much space do I need?
Every product page lists exact dimensions (length, width, height). Most standard bounce houses need about 15×15 feet of flat space plus 3 feet of clearance on all sides. Combos and obstacle courses need more. Check for overhead obstructions like tree branches and power lines. We need at least a 3-foot-wide path to get equipment to the setup location.
Not sure if it'll fit? Call us at (513) 570-5383 with your measurements and we'll help you figure it out.
What power do I need?
Each inflatable requires one standard 110v household outlet. Extension cords work fine — we bring 100 feet of cord with every rental. If you're booking multiple inflatables, you'll need one outlet per unit. No power access? We rent generators for parks and outdoor venues.
Do I need to be home for delivery?
Not necessarily. When you book, you can choose an "Anytime" delivery window and leave instructions for where to set up. Our crew will deliver, set up, and confirm via text. You do need to make sure power is accessible and the setup area is clear.
Weather & Cancellations
What if it rains on my event day?
No stress. Our zero-risk weather policy gives you two options: reschedule to another date, or cancel for a full refund. Just let us know at least 24 hours before your event. No questions asked, no fine print.
What about high winds?
If winds exceed 15 mph (the manufacturer limit for most inflatables), we will not set up. This is non-negotiable — your family's safety is more important than any rental. We'll either issue a full refund or reschedule to a date when conditions are safe.
Can I cancel for non-weather reasons?
We ask for 24 hours' notice if you need to cancel or reschedule. Life happens — call us and we'll work with you.
Safety, Insurance & Cleaning
How do you clean your inflatables?
Every inflatable goes through our 5-step cleaning process before every single rental:
1. Exterior wipe-down with Lysol disinfectant
2. Interior debris removal (leaf blower or shop vacuum)
3. Full interior wipe of all high-contact surfaces with Lysol
4. Disinfection with OdoBan professional sanitizer on all high-contact areas
5. Final safety inspection — blowers, zippers, flaps, anchor points
We name our products because we want you to know exactly what's touching the surfaces your kids play on.
Are you licensed and insured?
Yes — fully.
Insurance: Full liability insurance through Cossio Insurance Agency (a leading industry insurer), plus commercial auto insurance.
Licensing: Every inflatable is inspected and licensed by the State of Ohio Department of Ride & Safety.
Certificates of Insurance (COI): Available on request at no charge. Schools, churches, corporate venues, and municipalities — we provide these regularly and can have one to you quickly.
Do I need to supervise the inflatable during my event?
Yes. A responsible adult must monitor the inflatable at all times while it's in use. Our crew handles delivery, setup, a safety walkthrough, and pickup — but we do not stay on-site as attendants. We'll go over all safety guidelines with you at setup so you know exactly what to watch for.
General rules: similar-sized kids should play together, follow posted capacity limits, and no rough play.
What ages are bounce houses appropriate for?
Most inflatables are suitable for ages 3 and up. For toddlers, smaller enclosed bounce houses work best. For older kids and teens, combo bouncers and obstacle courses offer more of a challenge. Each product page lists specific age and weight recommendations.
Schools, Churches & Large Events
Do you work with schools for field days?
Schools are one of our biggest markets. We've worked with 160+ schools across Greater Cincinnati. We offer per-student pricing for field days, provide COIs for your venue requirements, and can recommend packages based on your student count, space, and budget. Obstacle courses and inflatable games are the most popular choices for field days.
Can you provide a Certificate of Insurance (COI)?
Yes — at no charge. We provide COIs regularly for schools, churches, parks, corporate venues, and municipalities. Just let us know what your venue requires and we'll get it to you.
Do you handle corporate events and company picnics?
We do — and we've done them for some big names. The Cincinnati Bengals, Kroger, Procter & Gamble, and Crossroads Church have all trusted us with their events. We can set up multiple inflatables, games, and concessions for large groups. Call us at (513) 570-5383 with your headcount and venue details and we'll put together a recommendation.
Can you set up at parks?
Usually, yes. We set up at parks throughout Greater Cincinnati regularly. Some parks require permits — check with your city or township first. We'll provide whatever insurance documentation they need. Just make sure power is available or rent a generator from us.
How many inflatables do I need for a large event?
General rule of thumb: 1 attraction per 25–30 guests keeps lines short and energy high. For a school field day with 200 kids, we'd typically recommend 4–6 inflatables (mix of obstacle courses, games, and a crowd-pleaser like the dunk tank or wrecking ball). Call us with your numbers and we'll build a package that fits your space and budget.
Do you offer after prom or grad night packages?
Yes. Our obstacle courses, inflatable games, and interactive attractions are perfect for after prom and grad night events. We can do overnight rentals (+20%) to cover late-night events. We're fully insured and provide COIs for school venues. Call us with your date, venue, and headcount and we'll put together a custom quote.
Still Have a Question?
We pick up the phone. Call, text, or email — we're here Monday through Sunday, 8am to 8pm.
